The following information will assist you with writing your risk assessment before visiting The O2. Please also refer to Special Educational Needs & Access and Venue Information. If you require any further information please email us at
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. Please ensure that all adults and helpers are aware of the following health and safety guidelines for your visit to The O2.
Supervision and behaviour
Teachers are responsible for the behaviour and general health and safety of their pupils. Any pupil whose behaviour adversely affects the safety or enjoyment of other visitors, or causes damage will be asked to leave, accompanied by their teacher. Teachers and accompanying adults should remain with their pupils at all times. For general visits we require a 1:10 ratio of adults to pupils.
Fire evacuation
An announcement over the public address system is used to alert all staff and visitors to an evacuation. All staff are trained in the evacuation process and will be on hand to direct visitors to the nearest fire exit and to the assembly point. Lifts should not be used. The O2 and all associated buildings are fully compliant with Fire Precautions Regulations.
First aid
During public opening hours there are trained first aiders available. There are fully equipped and accessible first aid rooms within close proximity of all venues within The O2.
A first aider attending an incident will complete an Accident and First Aid Report detailing the circumstances and any injuries sustained.
For first aid treatment whilst you are in The O2 you should ask any member of staff.
The nearest Accident & Emergency Department is at Queen Elizabeth Hospital (Tel. 020 8836 6000).
Staff
As part of The O2 recruitment policy all staff are vetted by the Criminal Records Bureau (CRB), which provides wider access to criminal record information.
Staff with greater responsibilities involving children within The O2 are vetted at an enhanced disclosure level.
Risk assessments and hazard identification
The O2's public areas have been designed and are maintained as safe places for all of our visiting public.
Exhibitions and activities are designed with full consideration of risk control measures. Assessments are completed for all new works and activities.
Hazards are identified in a daily monitoring programme. They are isolated or rectified immediately.
Preliminary visits & previews
Educators wishing to conduct a risk assessment of The bubble exhibition building prior to a class visit may do so free of charge. Provision for other events may vary so please contact us at
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for more information.
Insurance cover
AEG Europe (as the organisation operating The O2) has in place and maintains insurance cover in respect of Public and Product liability.
Health and safety
AEG Europe (as the organisation operating The O2) has written health and safety policy statements. Staff attend mandatory health and safety training courses in line with their responsibilities and job function.
The O2 has a designated Health and Safety Manager who acts as an advisor across the various venues.
Lunch Area - exhibitions only
Schools visiting The bubble exhibition building can make use of our lunch area to eat their packed lunch away from the public. Situated in a marquee next to The bubble exhibition building, this area seats 100 and is available on a first come first served basis during term time. There is no need to pre book, so simply speak to a member of exhibition staff on your arrival.
Coats and bags - exhibitions only
We have a limited number of trolleys available for you to store coats and bags while you are in the exhibition. Speak to a member of exhibition staff once you arrive.
Security
The O2 has a robust security infrastructure which includes CCTV, and a site wide sophisticated intruder detection system. Security provision is controlled from a centralised Operations Control Room 24/7. CCTV footage will be constantly monitored and digitally recorded in accordance with the Data Protection Act.
The O2 bubble has a local control room that will deliver specific security provisions within the building.
Smoking
There is no smoking allowed anywhere within The O2 or its associated buildings.
Disability Discrimination Act
All of The O2's activities are planned and delivered in compliance with the Disability Discrimination Act (DDA).
All buildings are built in compliance with DDA regulations.
