The O2

Anti-social behaviour

The O2 will not permit any action that may be perceived as intimidating – these include:

• Gathering in large groups
• Loitering in Entertainment Avenue, Peninsula Square or the car parks
• Wearing motorcycle helmets or hoods
• Shouting, swearing or any other actions that could be unsettling to a member of the public
• The removal of clothing. Appropriate dress is required including within any tenant space.

Animals

No animals are allowed in any part of The O2, except working or assistance animals.

Soliciting

No busking, selling, leafleting, surveying, photography or filming, political activity, or any other form of commercial or lobbying activity is permitted in any part of The O2 without a permit from the Operations Director. Where permitted a charge may be made for the permit.

Health and safety

No riding of scooters, cycles or skates. No running, climbing or sitting on any escalator, barrier, fence or bollard. The O2 is a no smoking zone.

Alcohol

For legal reasons alcohol may only be consumed within premises that hold a relevant licence and all customers must stay within the premises where they bought the drink.

Complaints

Our Customers Services team are here to deal with any complaints. Listening to the issue and seeking resolution immediately is our aim. All complaints will be recorded so that any developing issues can be identified and resolved. Written complaints will be acknowledged with a written response.

Customer Services - The O2

Tel: 020 8463 2000
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