Terms of Entry
Any person who enters The O2, including external areas and all car parks ("The O2") operated by Anschutz Sports Holdings Limited, Ansco Arena Limited and The Waterfront Limited Partnership ("AEG"), is admitted on the basis of these Terms of Entry and by entering The O2 shall be deemed to have accepted these terms.
For safety reasons any person who enters The O2 may be searched and have their belongings scanned.
Prohibited items include, but are not limited to; glass, tools, fireworks, darts, scissors, blades, knives, swords, stun guns, gas defence sprays, fire arms, air horns, alcohol, drugs, narcotics and any other items that may be deemed illegal, unsafe and/or a danger to other patrons.
Any other behaviour which could, in the reasonable opinion of AEG, constitute a source of danger, nuisance or annoyance to other persons.
Appropriate dress is required within all areas of The O2.
Visitors to The O2 are not permitted to wear the following: motorcycle helmets, hoods, baseball caps, sunglasses (at night). Trainers are not permitted after 11pm, except for visitors to the cinema or The O2 arena (evidence of attendance may be required).
For legal reasons alcohol may only be consumed within premises that hold a relevant licence and all customers must stay within the premises where they bought the drink.
No animals are allowed in any part of The O2, except working or assistance animals.
No busking, selling, leafleting, surveying, photography or filming, political activity, or any other form of commercial or lobbying activity is permitted in any part of The O2 without a permit. Where permitted a charge may be made for the permit.
In addition to the above Terms of Entry each venue within The O2 is subject to specific terms and house rules. Selected terms have been reproduced here for your convenience.
For the full terms and conditions for The O2 arena click here.
For the full terms and conditions for the British Music Experience and exhibitions at The O2 bubble click here.
For the full terms and conditions for indigO2 click here.
For the full terms and conditions for The O2 car parks click here.
To the fullest extent permitted by law AEG, its affiliates and/or group companies and/or their respective principals, shareholders, members, partners, officers, directors, employees, representatives, tenants, agents, contractors and volunteers shall not be liable for any loss, injury, damage, cost or expense incurred (whether directly or indirectly) in respect of any person who has entered The O2 (or that person's belongings) and/or any person's vehicle (or its contents) in any car park at The O2. AEG does not purport to exclude its liability for death or personal injury as a result of breach of a legal duty of care owed by AEG, its employees or agents.
Should you experience any problem while visiting The O2 please contact the nearest member of staff so that every effort can be made to resolve the issue as soon as possible.
Our Customers Services team are here to listen to any feedback you may have. All feedback will be recorded so that any developing issues can be identified and resolved. Written feedback will be acknowledged with a written response.
Tel: 020 8463 2000