Venue Access - Venues
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Venue Info The O2The O2 houses a variety of buildings and venues under the tented cover and therefore depending on your choice of entertainment or dining preferences, visitors will need to cover moderate distances from the transport points and car parks to the venue and within it. It is advised that persons requiring mobility assistance make adequate provision. • Wheelchairs • Assistance dogs • Toilets 
Audio: Venue Info - The O2 and Entertainment Avenue
Entertainment AvenueEntertainment Avenue is a street inside The O2 surrounding the arena which is packed with restaurants, bars, clubs. Access information on individual outlets is provided for each bars and restaurants page. Just click on the Contact details are also provided if you wish to contact any of the bars and restaurants at The O2 directly to discuss your requirements. The O2 arena• Access to the arena and seating areas The main concourse and Entertainment Avenue are level step free surfaces for ease of access to pedestrians and wheelchairs. Should you be unable to queue please contact a member of staff who will arrange for priority entry once the doors open. All entrances are manned by trained stewards and accredited security personnel. Within the arena there are easily accessible lifts to each level. • Accessible seating areas Level 1 platforms are raised above the fixed seating areas so that, when audience members stand up, customers on the platform may remain seated and still have a clear view of the stage. Each wheelchair platform has a dedicated steward to provide assistance where required. Ambulant seating is available on each level for customers who are able to walk and vacate a seat in the case of an emergency. Our ambulant seating is within the main seating blocks in areas which are easily accessible. Ambulant seating available includes: seats situated on the aisle, seats with few or no steps to them, seats on the back row, seats with no seats directly in front (not necessarily the front row to the stage), seats closest to arena facilities. Certain ambulant seats have adjustable arm rests to provide easier access and more comfortable seating if required. Folding chairs without arms are also available on our wheelchair bays. Visitors are advised to book though the disabled access booking line where they will be allocated the best seats available for their requirements. Please note other audience members may stand up during an event. • Wheelchairs If you have ticket for an ambulant seating area and you have your own wheelchair, your wheelchair can be left with customer services at the information desks on either Level 1 or Level 4 until the end of the event or a designated point within the event. • Assistance dogs • Toilets • Cloakrooms • Assistive Listening Devices Please visit our information desks on Level 1 or Level 4 of the arena and request an assistive listening device. Guests will be required to leave valid identification such as a driver's license as collateral. This is a complimentary service. • First Aid/Medical Assistance • Use of Electrical Equipment • Special effects • Food and drink inside The O2 arena Please note that limited seating (high tables) is available at the food and drink outlets on level 1 and 4. Food and drink purchased at these outlets may also be taken to the seats inside the auditorium. If you have an allergy or specific dietary requirement please Contact Levy restaurants via their website or ring 020 8463 2870 to discuss what is available to suit your needs. No food or drink purchased outside The O2 is permitted to be brought into the arena. Should you wish to bring an item of food or drink with you due to a medical or religious requirement please contact Customer Services on 020 8463 2000 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it prior to arrival.
Audio: Venue Info - The O2 arena
indigO2indidgO2 is a 2,350 capacity live music venue, designed in a theatre-style configuration. There is seating on the balcony and the floor can be all standing, part seated or completely seated depending on the event. • Access to indigO2 • Accessible seating areas • Toilets • Cloakrooms • First Aid/Medical Assistance
Audio: Venue Info - indigO2
The O2 bubbleThe O2 bubble is The O2's exhibition centre, currently hosting: The British Music Experience • Access to the exhibition centre If you are unable to queue please contact a member of staff who will arrange for priority entry. All entrances are manned by trained Front of House Assistants. Within The O2 bubble there are staffed accessible lifts to each level. There are also benches within each exhibition area to offer rest points. • Wheelchairs • Toilets • Cloakrooms • First Aid/Medical Assistance Special arrangements The British Music Experience The British Music Experience is a unique, permanent exhibition dedicated to the history of popular music in Britain. Using state of the art effects we show how rock, pop, dance and many other genres were formed and have influenced the last sixty years of British culture. As well as celebrating the era defining sounds created in this country, we also pay homage to international artists who have found their inspiration or audience within the UK. The British Music Experience has been designed to cater for visitors of all ages and abilities. With interactive hands-on exhibits, audio-visual interpretation and additional support material, we provide a full and enriching experience for all of our visitors. Audio Visual elements
Please ask a member of staff if you have any questions. Special Educational Needs For information on Special Educational Needs visits including Preliminary visits & risk assessments please see the British Music Experience SEN learning page. For further information on special learning requirements at The O2 please see The O2's learning pages. Special arrangements Should you require a sign interpreter please contact Customer Services (020 8463 2000 daily from 10.00h to 18.00h. or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ) prior to your visit.
Audio: Venue Info - The bubble
Special EventsLondon Piazza and Peninsula Square are used for special events. London Piazza, inside The O2, is approximately 300m from the main entrance. It can be reached by entering The O2 and walking down Entertainment Avenue. Peninsula Square is outside the main entrance of The O2. If you require information about access for a particular special event please contact us on: 020 8463 2000 daily from 10am - 6pm or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . |
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