  |
Venue Access
|
The O2 is easily accessible for wheelchair users or those with special access needs. The O2 is serviced by the North Greenwich station (Jubilee Line), buses and Thames Clippers services, all of which are accessible. All buildings within The O2 are DDA compliant with wide entrances and there is a flat street running the length of Entertainment Avenue. Toilet blocks, lifts and other public areas are also designed for wheelchair use and The O2 staff will provide assistance on request. If you require any further information about special access and facilities or need advice on planning your visit please contact us on: 020 8463 2000 daily from 10am - 6pm or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We will be happy to help you or assist with alternative arrangements. Booking Getting There Parking There Venue Info Booking General booking information Customers are requested to address any special needs requirements in advance of their visit to the booking contacts below. Visitors with a blue badge pay full price for all tickets while companions receive complimentary tickets, unless otherwise stated. We recommend booking in advance. In most cases, tickets booked in advance can be sent to you prior to the event. Booking charges apply to all sales except in person cash sales. If you wish to book special access tickets for any of our events please use the contacts below: The O2 arena Lines are open Monday to Friday 8.30am - 5.30pm and Saturday 11.00am - 4.00pm. Tickets may also be purchased in person at our main box office. The O2 arena box office is open 12.00pm - 7.00pm daily with extended hours till 9.00pm on arena event nights. The Box Office has 2 wheelchair accessible windows and a hearing loop system. Ticket Master also accept calls via RNID typetalk on a 24/7 basis. Special access booking is available for on-sale and pre-sale dates. Seating configurations may differ between events therefore we would ask that you contact Ticketmaster to discuss your seating requirements. ^ The O2 bubble Tickets may also be purchased at The O2 bubble box office. The box office has 1 accessible window and a hearing loop system. BODY WORLDS & The Mirror of Time BODY WORLDS & The Mirror of Time has concessions available for seniors (60+), visitors with a disability and those unemployed, with ID (£9 Mon - Thurs, £10.50 Fri, Sat, Sun and Public Holidays). Visitors with a disability pay concession prices for tickets while their personal assistant receives a complimentary ticket. Complimentary tickets can be collected on arrival from the exhibition box office. For information regarding special educational needs please see the information for schools page on the BODY WORLDS website to help you plan your visit to The BODY WORLDS & The Mirror of Time. We offer a free preview for teachers wishing to conduct a risk assessment and plan their visit. For information on how to book or if you have a specific query contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .^ indigO2 Tickets may also be purchased from the indigO2 or arena box offices. ^ VUE cinema Please contact the Vue guest service team on 087 1224 0240, select Vue at The O2 Greenwich and press 0 to speak to a guest service advisor. The CEA (Cinema Exhibitors' Association) card is accepted in Vue. For more information and to apply for a card please visit www.ceacard.co.uk. For text alerts, please register at www.myvue.com. ^ Getting There Underground - Bus - The O2 shuttle Facilities at North Greenwich station: For more information on your journey or accessible public transport in London please see the Transport for London website. ^ Thames Clippers Passengers who hold a 'Freedom Pass' are entitled to a discount and companions travel for free when accompanying a blue badge holder. ^ Car A downloadable large format document on travel information is at the end of this page. Please see our transport pages for further information. ^ Taxi Parking there Car Park Discounts are available to blue badge holders on arena event parking only. Should you need assistance while parking please contact a Car Park Attendant either in person through the parking management office, situated next to car park 4, or though the intercom system at each car park entrance. Please see our parking pages for more information on special access parking. ^ Drop off area The O2 and Entertainment Avenue • Special Access • Assistance dogs • Toilets • Bars and Restaurants The O2 arena Access to the arena and seating areas The main concourse and Entertainment Avenue are level step free surfaces for ease of access to pedestrians and wheelchairs. Should you be unable to queue please contact a member of staff who will arrange for priority entry once the doors open. All entrances are manned by trained stewards and accredited security personnel. Within the arena there are easily accessible lifts to each level. • Special access seating areas Level 1 platforms are raised above the fixed seating areas so that, when audience members stand up, customers on the platform may remain seated and still have a clear view of the stage. Each wheelchair platform has a dedicated steward to provide assistance where required. Ambulant seating is available on each level for customers who are able to walk and vacate a seat in the case of an emergency. Our ambulant seating is within the main seating blocks in areas which are easily accessible. Ambulant seating available includes: seats situated on the aisle, seats with few or no steps to them, seats on the back row, seats with no seats directly in front (not necessarily the front row to the stage), seats closest to arena facilities. Certain ambulant seats have adjustable arm rests to provide easier access and more comfortable seating if required. Folding chairs without arms are also available on our wheelchair bays. The venue do not reserve seats specifically for the visually impaired, visitors are advised to book though the special access booking line where they will be allocated the best seats available for their needs. Please note other audience members may stand up during an event. • Wheelchairs If you have ticket for a ambulant seating area and you have your own wheelchair, your wheelchair can be left with customer services at the information desks on either Level 1 or Level 4 until the end of the event or a designated point within the event. • Assistance dogs • Toilets • Cloakrooms • Assistive Listening Devices Please visit our information desks on Level 1 or Level 4 of the arena and request an assistive listening device. Guests will be required to leave valid identification such as a driver's license as collateral. This is a complimentary service. • First Aid/Medical Assistance • Food and drink inside The O2 arena Please note that seating is not available at the food and drink outlets on level 1 and 4 but food and drink purchased at these outlets may be taken to the seats inside the auditorium. If you have an allergy or special dietary requirement please Contact Levy restaurants via their website or ring 020 8463 2870 to discuss what is available to suit your needs. No food or drink purchased outside The O2 is permitted to be brought into the arena. Should you wish to bring an item of food or drink with you due to a medical or religious requirement please contact Customer Services on 020 8463 2000 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it prior to arrival. ^ indigO2 • Access to indigO2 • Special access seating areas • Toilets • Cloakrooms • First Aid/Medical Assistance The O2 bubble • Access to the exhibition centre If you are unable to queue please contact a member of staff who will arrange for priority entry. All entrances are manned by trained Front of House Assistants. Within The O2 bubble there are staffed accessible lifts to each level. There are also benches within each exhibition area to offer rest points. • Wheelchairs • Toilets • Cloakrooms • First Aid/Medical Assistance BODY WORLDS & The Mirror of Time Should you require a sign interpreter please contact Customer Services (020 8463 2000 daily from 10.00h to 18.00h. or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ) prior to your visit. SEN groups are encouraged to contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to enquire about specific needs beyond what's listed above. Further information and pre-visit educational resources are available on the BODY WORLDS website.^ VUE Cinema • Wheelchair Access
Screen 1: 2 wheelchair bays in the centre of auditorium. Screen 2: 3 wheelchair bays in the centre of auditorium. Screen 3: 3 wheelchair bays in the centre of auditorium. Screen 4: 2 wheelchair bays in the centre of auditorium. Screen 5: 2 wheelchair bays in the centre of auditorium. Screen 6: 2 wheelchair bays in the centre of auditorium. Screen 7: 3 wheelchair bays in the centre of auditorium. Screen 8: 3 wheelchair bays in the centre of auditorium. Screen 9: 2 wheelchair bays in the centre of auditorium. Screen 10: 2 wheelchair bays in the centre of auditorium. Screen 11: 6 wheelchair bays in the centre of auditorium. • Hearing Assistance • Facilities for the visually impaired • Help and Assistance We hope that your visit to The O2 is enjoyable. If you have any queries during your visit, please do not hesitate to contact a member of staff who will be happy to provide assistance. • Feedback Coming soon |
At The O2 arenaTop Events
Hot OffersLast ChanceMost Popular
 |
 |
