Accessibility Supplies and Sensory Packs
The O2 Arena has introduced an accessibility kit to help customers that require additional assistance and access to items specific to their needs.
Sensory Bags

We understand that some environments can be challenging for those with sensory sensitivities. That’s why we’ve created these Sensory Bags, to provide tools, comfort and support for those who need it, so that you can get the most out of your experience at The O2. Each Sensory Bag is comprised of a range of carefully selected and versatile materials and tools designed to help stimulate and engage users and promote relaxation. Exact items will differ between bags, but example items include fidget spinners, silishapes, sensory bars, and textured objects.

Accessibility Supplies

Head to Customer Services at Block 118 for supplies including the below. We ask for a form of ID to be left in exchange for the kits:

  • Hearing aid batteries
  • Ratchet set
  • Dog bowl and water
  • Electric tyre inflator
  • Blade fuses
  • Power chair charger
  • Ear defenders and ear plugs
  • Monocular
  • Spectacle repair kit
  • Spare clothing 

Please note that The O2 cannot guarantee the availability of individual items and these are issued on a first come first served basis. The supplies are only available to arena customers on event days. If you there is something specific you need please ask a member of the team who will be able to help. 

Quiet Space
We also have access to a quiet space should you need it. Please ask a member of the team for more information.
Knowledge Articles
Discover our Knowledge Articles for more information. 
More Info