Accessibility Supplies and Sensory Packs
The O2 Arena has introduced an accessibility kit to help customers that require additional assistance and access to items specific to their needs.
Sensory Bags

We understand that some environments can be challenging for those with sensory sensitivities. That’s why we’ve created these Sensory Bags — to provide tools, comfort, and support for those who need them, helping you get the most out of your experience at The O2.

 

Each Sensory Bag is comprised of a range of carefully selected and versatile materials and tools, designed to stimulate and engage users while promoting relaxation. The exact contents may vary, but example items include fidget spinners, Silishapes, sensory bars, and textured objects.

 

Accessibility Supplies

Head to Customer Services at Block 101 for supplies including the below. We ask for a form of ID to be left in exchange for the kits:

  • Dog bowl and water
  • Ear defenders and ear plugs
  • Binoculars
  • Spare clothing (subject to availability)
  • Sunflower lanyards
  • Booster seats

Please note that The O2 cannot guarantee the availability of individual items and these are issued on a first come first served basis.

The supplies are only available to arena customers on event days. If you there is something specific you need please ask a member of the team who will be able to help. 

Safe Space
The Safe Space offers a secure and supportive area on-site for visitors who may need it for a variety of reasons. For more information, visit:  The Safe Space | The O2
Knowledge Articles
Discover our Knowledge Articles for more information. 
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