The O2 is fully accessible. In 2013, The O2 was the first arena to receive Attitude is Everything’s Gold Standard, a Charter of Best Practice across the UK for Deaf and disabled people's access to live music. The charter has recently been updated, now with 112 areas that need to be assessed to obtain a gold award and The O2 arena proudly retain its gold standard when we renewed in 2018. The O2 arena is continuously improving accessibility; going beyond obligation to provide fair and equal service to Deaf and disabled visitors, and supports the Hidden Disabilities Sunflower Lanyard Scheme to further improve the experience of visitors with hidden disabilities. 


To view this information in a word document please click here. 


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Attitude is Everything run a national Mystery Shopping project, if you’re a music lover and would like to share your experience please get in contact be signing up as a shopper at