The O2 venue app

Discover everything you need to know ahead of your visit with The O2 venue app. 

If you're heading to show access your tickets, transfer to other members of your party, upgrade your ticket, pre-order food and drink plus much more. 

Heading to The O2 for the day? Make your way to our Eat & Drink and Shop & Play tabs to find out more about Outlet Shopping, Up at The O2 and our Entertainment Avenue. 

Download on iPhone
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Download on Android
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If you are having trouble using The O2 venue app please take a look at our Frequently Asked Questions. 
More Info
Can't see your tickets?

If you cannot see your ticket in The O2 app, no need to panic. Tickets are often uploaded to the app nearer the time of the event.

If you can't see your tickets 3 working days before the event please contact your point of purchase. Current third party ticketing agencies integrated with our app are: Ticketmaster, Gigs and Tours, Shoobs, See Tickets, Gigantic, Eventim, ALT Tickets, Ticketzone. Make sure you are using the same email that you bought the tickets with. You may have accidently logged in with the wrong or different account if so you can sign out of the ticket portal within the app.

If you still have issues logging in, don't worry, as long as you have your order confirmation email from the time of booking, please take Photo ID and your order confirmation to the Box Office for further assistance.

Push Notifications
Important: Please ensure you have push notifications turned on so we can notify you when your food and drink is ready for collection and keep you up to date with key information for the event. When ordering in-person we accept contactless payments only.
AXS Official Resale

If things change and you can’t make the show, you can now easily sell your ticket to other fans at a fair price with AXS Official Resale.

There’s a 10% cap on the face value price to help prevent touting.  AXS Official Resale is the only way to officially and safely sell and buy tickets bought at The O2 or AXS. 


Sell and Buy