Accessible booking line

A wide range of accessible tickets are available online at by clicking the accessible link once you have selected your event.  Please note, you must purchase all tickets including essential companion tickets and then contact us with proof of PIP to have that ticket refunded.


We are unable to offer the PA Goes Free Scheme to tickets purchased outside of the Accessible Ticket Portal.


You can also book through our accessible booking line by calling 020 8463 3359. The accessible booking line is open 9am to 6pm Monday to Friday and 10am to 5pm every Saturday. 

Please note that due to limitations on the number of staff we can safely have working, wait times may be longer than usual.

You can also email or go to


The O2 accepts the Access Card – for more information on this card please visit



BSL Interpreting Service

For BSL Interpreting service from SignVideo - click here to see how the service works and click the logo below to start a chat (available 10am-2pm Mon-Fri)


Typetext 18001 020 8463 3359.


Box Office

Tickets are also available for in-person booking at the Box Office.