Booking Accessible Tickets
To help us provide the best possible service, we’ve collaborated with Nimbus Disability and introduced the Access Card; a universal way of communicating access requirements for events at The O2 arena. All events will require a Nimbus Card ID to be entered when prompted to complete your online booking. Simply click on the event you would like to attend and go through the purchase flow.
If you need both Accessible and General tickets, these will need to be booked separately. Simply follow the instructions within the purchase flow and click on the relevant ticket/seat type.
Don’t forget to book your PA tickets alongside your Accessible ticket. Simply add a PA ticket whilst booking (check the accessible tickets video for more help).
To book Accessible tickets, including PA tickets you'll need a Nimbus Access card, whether you're booking online or through the accessible ticket booking line.
We are unable to offer refunds for a PA ticket once the event takes place, or on tickets purchased outside of the Accessible Ticket portal.
For guests who require more than 1 PA, please contact our Accessible Booking team on 020 8463 3359 and our team will be able to assist booking the most appropriate tickets.