For this show please note that in order to provide the smoothest entry and safest experience for everyone in attendance, please read below:
 
Bag Policy:
•    Each fan may carry one clear bag OR re-sealable clear freezer/ziplock bag.
•    All bags must be 100% clear.
•    Bags must be made of clear plastic, vinyl, or PVC.
•    Bags must not exceed 12" x 6" x 12".
•    Clear freezer/Ziplock bags must be a one gallon re-sealable clear freezer bag (or smaller).

Please note that all belongings must be individually placed in your clear bags. Items cannot be placed in additional bags within. Please click here for detailed instructions on the bag policy for admittance into the show. Non-clear bags cannot be placed inside bags. ALL items inside the bag must be visible (wallet, keys, phones, headphones, etc).

Please note that any wristlets, or small bags/clutches or wallets with a wristband are NOT permitted, unless 100% clear.

Holographic/iridescent/clear bags with a coloured tinge will not be permitted. All bags must be 100% clear. The official Ariana Grande shop bags do have a small amount of writing on them which is ok (https://shop.arianagrande.com/).

 
NO cameras or Recording Devices are permitted.(Mobile phones with cameras ARE permitted.)
 

An exception will be made for medically necessary items after thorough proper inspection at a gate designated for this purpose
 
 
You are welcome and encouraged to bring your own clear bags for your belongings, and if you'd like we are offering three different official Sweetener World Tour bag options you can purchase at arianagrande.com. An unbranded clear bag is offered here ahead of the shows also. We appreciate your help in creating the safest, most enjoyable experience for all of the fans attending the Sweetener World Tour.

Flash Mobile Delivery

For this show, if you’ve purchased your tickets via AXS, you’ll need to display your ticket on your phone via The O2 app. Ticket purchasers will receive an email from us with news and information on Flash Mobile Delivery tickets and AXS Official Resale – which gives you a safe, simple, and fair way to buy and sell tickets.

If you’ve bought your tickets for this show via AXS then you can re-sell your tickets with AXS Official Resale. For more information on re-selling tickets from AXS and other ticket agents click here.  

Please note: If you purchase resale tickets for this show through any website other than via theo2.co.uk or axs.com, your tickets may not be valid and access to the venue could be refused.

Multiplatinum superstar ARIANA GRANDE expands her upcoming The Sweetener World Tour into Europe. She will stop at The O2 on the 17, 19 and 20 August, and the 15 and 16 October 2019.

2018 marks yet another historic year for GRANDE. She concluded a banner twelve months with the distinction of being named Billboard’s “Woman of the Year” and receiving a pair of GRAMMY® Award nominations in the categories of “Best Pop Vocal Album” for her latest album Sweetener and “Best Pop Solo Performance” for “God Is A Woman.” Simultaneously, her recent single “thank u, next” bowed at #1 on the Billboard Hot 100 and smashed the record for “Most Spotify Streams for a Song By A Female Artist in a Single Week.”