Security
Coming to the show? Don't miss a moment. Head down early. Enhanced security is in place. Pack light, we only allow small bags into the arena.

Road Works
Please be aware that there are road works taking place on Millennium Way affecting the route into Car Park 1. A short diversion is in place and Car Park 1 will be open as normal throughout the works. Please allow extra time when travelling to or from The O2 by road.

Tickets
Tickets can only be purchased at www.nightgardenlive.com, or by calling 0330 1200 123. Tickets cannot be resold, but are subject to a Flexible Exchange Policy. Please see www.nightgardenlive.com/help for more information.

Please only purchase tickets through authorised ticketing sites including www.axs.com and www.stubhub.co.uk - The Official Ticket Resale Marketplace of The O2. If you have, or suspect you may have been a victim of fraud when purchasing tickets, please report it to Action Fraud www.actionfraud.police.uk.

Help Desk
If you have already used our on-line help desk - and still need to get in touch? We can be contacted on 0208 463 2000 or click on the Help button at the bottom right of the screen. We’re here to help Monday – Friday 9-7pm and 10-6pm at weekends.

Please contact In the Night Garden Live directly at www.nightgardenlive.com/help, or email helpdesk@nightgardenlive.com. You can also call 0330 1200 123 - lines are open 9.30am - 6pm, Monday to Friday. 

Taking care of your ticket
Your ticket’s barcode is unique. Don’t share the barcode of your ticket with anyone, especially online, as it may be used to sell your ticket on without your knowledge.