We’ve been closely monitoring this unprecedented situation and it has become clear that it’s just not possible to go ahead with the shows as planned. The Lewis Capaldi shows due to take place 2nd and 4th October 2020 at The O2 in London have been rescheduled to 14th and 15th October 2021. We’re pleased to have been able to reschedule so do hang on to your ticket – it will be valid for the new date. In the meantime, stay safe and look after each other.
Friday 2nd October 2020 tickets are valid for Friday 15th October 2021
Sunday 4th October 2020 tickets are valid for Thursday 14th October 2021
Important Information - How to download your tickets on The O2 app
For this show, if you’ve purchased your tickets from theo2.co.uk or AXS.com you’ll need to display your ticket on your phone via The O2 app. Ticket purchasers will receive an email with news and information on and how you can download your tickets to your phone.
If you’ve bought your tickets for this show via AXS then you can re-sell your tickets with AXS Official Resale which gives you a safe, simple, and fair way to buy and sell tickets.
Please note: If you purchase resale tickets for this show through any website other than via theo2.co.uk or axs.com, your tickets may not be valid and access to the venue could be refused.
Important resale restrictions
1.This event is for fans only and these special conditions are in place to ensure that tickets are purchased for personal use only and are not resold for profit and/or through unauthorised resale sites.
2.A strict limit of 6 tickets per person (and per household) per event. Any tickets purchased over this limit may be cancelled and invalidated (in which case you will be refunded). If you can no longer use your tickets and are not eligible for an exchange or refund, you may resell them through AXS official resale or another authorised resale site. For full resale T&C's see https://www.axs.com/uk/about-purchase-agreement_UK_v4.html.
3.Tickets must not be purchased with the intention of reselling them for commercial purposes and/or profit.
4.If you can no longer use your tickets and are not eligible for an exchange or refund, you may resell them through AXS Official Resale or another authorised resale site (please check artist page on livenation.co.uk for further details).
5.You may not resell or offer to resell tickets for this event through any unauthorised resale site or for commercial purposes and/or profit.
6.Any tickets purchased, resold or offered for resale in breach of these special conditions may be cancelled and invalidated (in which case you will be refunded).
7.In the event of any inconsistency between these special conditions and any other applicable terms and conditions, these special conditions will apply.
Please tick the box to confirm you have read, understood and agreed to be bound by the above special conditions.
Coming to the show? Don't miss a moment. Head down early. Enhanced security is in place. Pack light, we only allow small bags into the arena.
Please only purchase tickets through authorised ticketing sites such as www.axs.com. If you have, or suspect you may have been a victim of fraud when purchasing tickets, please report it to Action Fraud www.actionfraud.police.uk.
Taking care of your ticket
Your ticket’s barcode is unique. Don’t share the barcode of your ticket with anyone, especially online, as it may be used to sell your ticket on without your knowledge.
If you have already used our on-line help desk - and still need to get in touch? We can be contacted on 0208 463 2000 or click on the Help button at the bottom right of the screen. We’re here to help Monday – Friday 9-7pm and 10-6pm at weekends.