The O2  - Prize Draw/Competition

Terms and Conditions


  1. These terms and conditions apply to all free to enter prize draws and/or competitions operated by the Promoter (as defined below) on The O2 website, The O2 venue app and/or any of The O2’s social media pages (including Facebook, Instagram and Twitter)  (each a “Prize Draw/Competition”).
  2. Unless expressly stipulated otherwise at the point of entry (within the Specific Terms (as defined below)), Ansco Arena Limited (company registration number 04350252) whose registered office address is at The O2, Peninsula Square, London SE10 0DX is the sole promoter of each Prize Draw/Competition (the “Promoter”).
  3. Specific details of the prize available (the “Prize”), the times and dates during which the Prize Draw/Competition is open for entry, instructions for entry and any other key provisions relating to the Prize and/or the Prize Draw/Competition will be stipulated by the Promoter at the point of entry and shall form part of these terms and conditions (“Specific Terms”). In the event of a conflict between these terms and conditions and any Specific Terms, the Specific Terms shall take precedence.
  4. Entrants will require access to the internet to be able to enter any Prize Draw/Competition operated via The O2 website, The O2 venue app and any of The O2’s social media pages.
  5. Each Prize Draw/Competition is open to UK residents above the age of 18 (unless expressly stated otherwise in the Specific Terms), excluding employees of the Promoter or any of its subsidiary companies, their families, agents or anyone else connected with this promotion.  No third party entries, bulk entries or entries submitted by agents will be accepted. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the Prize may be withheld until and unless the Promoter is satisfied with the verification.
  6. Only one entry per person (submitted from one email address or social media account (as applicable)) is allowed for each Prize Draw/Competition. Entries not complying with these terms and conditions will be invalid and all entries must be made in the manner advertised by the Promoter.
  7. Entries made using methods generated by script, macro or the use of automated devices will be void.
  8. No payment is required to enter any Prize Draw/Competition.
  9. Each Prize Draw/Competition runs during the dates and times stipulated in the Specific Terms. Entries received after the specified closing date and time will not be entered into the Prize Draw/Competition.
  10. The winner will be selected at random from all eligible entries received unless such other method of selecting a winner is specified in the Specific Terms.  The winner will be notified on the date stipulated in the Specific Terms either by push notification, email, mail, telephone or by way of a comment or message on the Promoter’s page of the relevant social media platform and will be provided with all necessary details in order to redeem the Prize. The Prize is awarded conditionally upon acceptance and if a winner is unable to be contacted after a reasonable period or if any Prize is unclaimed or declined within a reasonable period, the Prize shall be deemed as unclaimed or unaccepted and either forfeited or a supplementary winner drawn at the Promoter’s discretion. Following acceptance, the Prize will be made available to the winner in the manner stipulated by the Specific Terms.
  11. In relation to Prize Draw/Competitions operated via The O2 venue app, entrants who are not selected as the winner may also receive a direct push notification from the Promoter via The O2 venue app, the content of which shall be at the sole discretion of the Promoter.    
  12. The Promoter reserves the right to require valid proof of identification (as determined in its sole discretion) from the winner prior to issuing the Prize.
  13. The Promoter will not be responsible for any inability of a prize winner to take up the Prize.
  14. Unless otherwise expressly stated, where the Prize requires attendance at a specific venue, the winner and any permitted companions will be solely responsible for travel to and from the venue and all other expenses.  The Promoter assumes no responsibility and is not liable for any costs, charges or expenses which winners may be required to pay at any time in connection with a Prize. Any additional terms of entry specified by the venue will also apply, which can be viewed online at   
  15. The Promoter reserves the right but is not obligated to provide substitute prize(s) of similar value should the specified Prize or any part of it become unavailable for reasons beyond the Promoter’s control. Cash or credit alternatives will not be offered. Prizes are not transferable. Prizes may occasionally be cancelled for reasons outside the Promoter’s control. The Promoter will endeavour to promptly update any relevant information. The Promoter will not be liable for any change of date or venue or cancellation of all or any part of the Prize.  
  16. The Promoter accepts no responsibility for incorrectly completed, lost or delayed entries, notices, acceptances, tickets or other documents related to the Prize(s).
  17. In relation to any Prize Draws/Competitions run via Facebook, Instagram and/or Twitter or any other social network, that Prize Draw/Competition is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram, Twitter or any other social network (as applicable). By participating in a Prize Draw/Competition, each entrant agrees to completely release Facebook, Instagram, Twitter and/or such other social network from any claims of any nature whatsoever.
  18. Where a Prize Draw/Competition requires the uploading of a photograph and/or the posting of a message or tweet, by entering such Prize Draw/Competition, each entrant:
    • confirms that their submission is their wholly-owned creation and that, to the extent that such entries make use of any third party materials, these materials have been fully cleared unless they are no longer protected by copyright or other intellectual property rights;
    • confirms that anyone depicted in an entry has given their permission for the inclusion of their image in the entry and the use of the entry including their image by the entrant and the Promoter; and
    • grants the Promoter a perpetual, royalty-free, non-exclusive licence to edit, publish, translate, modify, adapt, make available and distribute the entry throughout the world in any media now known or hereafter invented.
  19. In the event of fraud, abuse, and/or an error affecting the proper operation of a Prize Draw/Competition, including the allocation of more prizes than are available, the Promoter reserves the right to end or suspend the Prize Draw/Competition; amend these terms and conditions; declare void the notification of a winner; and/or to allocate available prizes by conducting a simple draw from all wrongly allocated winners.
  20. If any provision of these terms and conditions and/or any Specific Terms are held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  21. The winner may be required to participate in publicity connected with a Prize Draw/Competition and it is a condition of entry that the winner agrees to their name and country of residence being made publicly available and their photo/s taken and used if they win.
  22. Entrants’ data will be collected, stored and processed for the purposes of administering and assessing a Prize Draw/Competition only, unless the entrant has expressly consented otherwise. If a Prize includes tickets to an event then for the purpose of administering ticket allocation and providing such tickets, the Promoter reserves the right to exchange information and data regarding tickets and applications with third party ticket providers and/or service providers.
  23. The Promoter’s decision is final and no correspondence will be entered into.
  24. As an entrant you will release the Promoter and its affiliates, partners and employees from any and all liability, claims, demands and causes of action for personal injury and or damage, theft or loss suffered in connection with the Prize Draw/Competition or the use or acceptance of the Prize or any portion thereof save where due to the negligence of the Promtoer or its affiliates, partners and employees.
  25. The Promoter reserves the right to suspend, cancel or amend the Prize Draw/Competition and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the Prize Draw/Competition subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
  26. Each Prize Draw/Competition is governed by English Law and is subject to the exclusive jurisdiction of the English courts.