The O2  - Prize Draw

Terms and Conditions

These terms and conditions apply to all free prize draws operated by the Promoter (as defined below) via The O2 venue app and/or its website at (each a “Prize Draw”).

Unless expressly stipulated otherwise at the point of entry, Ansco Arena Limited (company registration number 04350252) whose registered office address is at The O2, Peninsula Square, London SE10 0DX is the sole promoter of each Prize Draw (the “Promoter”).


Specific details of the prize available (the “Prize”), the times and dates during which the Prize Draw is open for entry, instructions for entry and any other key provisions relating to the Prize and/or the Prize Draw will be stipulated by the Promoter at the point of entry and shall form part of these terms and conditions (“Prize Draw Specific Terms”). In the event of a conflict between these terms and conditions and any Prize Draw Specific Terms, the Prize Draw Specific Terms shall take precedence.


Any Prize Draw which is offered on The O2 venue app can only be entered by tapping the ‘Tap to Enter’ button on the competition page of The O2 venue app and then following the entry instructions. As such, entrants will require access to the internet to be able to enter the Prize Draw.


Any Prize Draw which is offered on The O2 website can only be entered by visiting and then following the entry instructions. As such, entrants will require access to the internet to be able to enter the Prize Draw.


Each Prize Draw is open to UK residents above the age of 18 (unless expressly stated otherwise in the Prize Draw Specific Terms), excluding employees of the Promoter or any of its subsidiary companies, their families, agents or anyone else connected with this promotion.  No third party entries, bulk entries or entries submitted by agents will be accepted. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the Prize may be withheld until and unless the Promoter is satisfied with the verification.


Only one entry per person is allowed for each Prize Draw. Entries not complying with these terms and conditions will be invalid and all entries must be made in the manner advertised by the Promoter.


Entries made using methods generated by script, macro or the use of automated devices will be void.


No payment is required to enter any Prize Draw.


Each Prize Draw runs during the Prize Draw dates and times stipulated in the Prize Draw Specific Terms until the specified closing date and time. Entries received after this date and time will not be entered into the Prize Draw.


The winner will be selected at random from all eligible entries received.  The winner will be notified on the date stipulated in the Prize Draw Specific Terms either by push notification (in the case of prize draws run via the venue app), email, mail or telephone and will be provided with all necessary details in order to redeem the Prize. The Prize is awarded conditionally upon acceptance and if a winner is unable to be contacted after a reasonable period or if any Prize is unclaimed or declined within a reasonable period, the Prize shall be deemed as unclaimed or unaccepted and either forfeited or a supplementary winner drawn at the Promoter’s discretion. Following acceptance, the Prize will be made available to the winner in the manner stipulated by the Prize Draw Specific Terms.


In the case of Prize Draws run via the venue app, entrants who are not selected as the winner may also receive one push notification from The O2 venue app, the content of which shall be at the sole discretion of The Promoter.    


The Promoter reserves the right to require valid proof of identification (as determined in its sole discretion) from the winner prior to issuing the Prize.


The Promoter will not be responsible for any inability of a prize winner to take up the Prize.


Unless otherwise expressly stated, where the Prize requires attendance at a specific venue, the winner and any permitted companions will be solely responsible for travel to and from the venue and all other expenses.  The Promoter assumes no responsibility and is not liable for any costs, charges or expenses which winners may be required to pay at any time in connection with a Prize. Any additional terms of entry specified by the venue will also apply, which, in the case of events at The O2 can be viewed online at   


The Promoter reserves the right but is not obligated to provide substitute prize(s) of similar value should the specified Prize or any part of it become unavailable for reasons beyond the Promoter’s control. Cash or credit alternatives will not be offered. Prizes are not transferable. Prizes may occasionally be cancelled for reasons outside the Promoter’s control. The Promoter will endeavour to promptly update any relevant information. The Promoter will not be liable for any change of date or venue or cancellation of all or any part of the Prize.  


The Promoter accepts no responsibility for incorrectly completed, lost or delayed entries, notices, acceptances, tickets or other documents related to the Prize(s).


In the event of fraud, abuse, and/or an error affecting the proper operation of a Prize Draw, including the allocation of more prizes than are available, the Promoter reserves the right to end or suspend the Prize Draw; amend these terms and conditions; declare void the notification of a winner; and/or to allocate available prizes by conducting a simple draw from all wrongly allocated winners.


If any provision of these terms and conditions and/or any Prize Draw Specific Temrs are held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.


The winner may be required to participate in publicity connected with a Prize Draw and it is a condition of entry that the winner agrees to their name and country of residence being made publicly available and their photo/s taken and used if they win.


Entrants’ data will be collected, stored and processed for the purposes of administering and assessing this Prize Draw only, unless the entrant has expressly consented otherwise. If a Prize includes tickets to an event then for the purpose of administering ticket allocation and providing such tickets, the Promoter reserves the right to exchange information and data regarding tickets and applications with third party ticket providers and/or service providers.


The Promoter’s decision is final and no correspondence will be entered into.


As an entrant you will release the Promoter and its affiliates, partners and employees from any and all liability, claims, demands and causes of action for personal injury and or damage, theft or loss suffered in connection with the Prize Draw or the use or acceptance of the Prize or any portion thereof save where due to the negligence of the Promtoer or its affiliates, partners and employees.


The Promoter reserves the right to suspend, cancel or amend the Prize Draw and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the Prize Draw subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.


Each Prize Draw is governed by English Law and is subject to the exclusive jurisdiction of the English Courts.